Runtime Oy Privacy Policy

Updated 24.4.2020

Privacy and data protection


We process your personal information in accordance with data protection legislation and good data management and processing practices.

The information we process can be divided into: information provided by the user, observed about the use of online services and derived from analytics.

We use the information we collect to deliver and personalize our services, provide customer service, and display more relevant advertising.

Our privacy policy is subject to change; you can find up-to-date information about our policy on this site.

More information:

When processing personal data, we always follow the basic principles defined in the Data Protection Regulation:

  • personal data must be processed lawfully, properly and transparently for the data subject ("lawfulness, reasonableness and transparency");
  • personal data must be collected for specified, explicit and legitimate purposes and not further processed in a way incompatible with those purposes ("purpose limitation");
  • personal data must be adequate, relevant and not excessive in relation to the purposes for which they are processed ("data minimization");
  • personal data must be accurate and, where necessary, kept up to date; all reasonable steps must be taken to ensure that personal data which are inaccurate and incorrect for the purposes for which they were processed are erased or rectified without delay ("punctuality");
  • personal data must be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which they are processed ("restriction of storage");
  • personal data must be processed in such a way as to ensure appropriate security of personal data, including protection against unauthorized unauthorized processing and against accidental loss, destruction or damage, by means of appropriate technical or organizational measures ("integrity and confidentiality").

For what purposes do we collect your personal information?

Your personal information may be used to provide services, answer your requests for quotations and questions, and perform other similar functions. Your information will also be used for Runtime Oy's risk management and for the performance of obligations based on the regulations and instructions of legislation and authorities, such as the identification and security of users and the prevention and investigation of misuse.

We also use your personal information for marketing communications. For example, we may send you newsletters and change notifications regarding our products and services. We may use your personal information to market products and services and conduct market research with your permission or when otherwise permitted. In addition, we may use your personal information to target our products and services to you, for example, by recommending or displaying targeted content on our service.

What information do we collect?

We collect the following personal information from you, among others:

1. User-provided or personally identifiable information:

  • contact information such as name, address, phone number, email address
  • permits and consents
  • information provided in surveys and studies
  • other information collected with the user's consent

2. Information on the use of the Services:

  • information about how to use and browse the features of the service, the ads that have been shown, and information about when the ads were clicked.
  • the page from which the user accessed our site, the device model, the unique device and / or cookie ID, the data collection channel (internet browser, mobile browser, application), browser version, IP address, internet service provider, session ID, session time and duration, and screen resolution; and operating system.
  • the identifier of the detected, non-logged-in user is typically a cookie or other similar identifier.
  • location information, such as coordinates calculated using GPS or WLAN access points or cellular base stations, if explicitly authorized by the user.
  • other information collected with the user's consent.

How do we collect your personal information?

We primarily collect your personal information directly from you, either orally or in writing.

The forms sent through the pages contain personal information: at least your first name, last name and e-mail address. By submitting the form, you agree that the owner of the pages will store the personal information you provide in their own system in order to perform the service you have requested. The information may also be collected by the services we use. In addition, we receive information from the registers kept by the authorities, the credit information and customer failure register and other reliable registers.

We may use cookies (small text files stored on your device) on our websites to make our services work as well as possible.

How do we process your personal information?

We process your personal information in a manner that respects your rights and freedoms in accordance with the Privacy Policy. We ensure that data protection principles are observed at all stages of the processing of personal data.

Your data will only be processed by those Runtime Oy employees who have the right to process personal data. We have ensured the security awareness and competence of our personnel through continuous training and up-to-date instructions.

Your personal data can be processed in several different information systems managed by Runtime Oy.

More information:

In connection with the processing of personal data, we have taken appropriate technical and organizational measures to implement the data protection principles. Technical and organizational measures include security measures such as staff training, instructions and regulations issued to staff, confidentiality commitments, space control, self-monitoring, information system security, data encryption, data anonymisation, data pseudonymisation, audits, remote access, remote access , the introduction of codes of conduct and certificates.

To whom do we disclose your personal information?

Runtime Oy does not disclose customers' personal data to third parties, except when required by the Finnish authorities.

How long do we keep your personal information?

We will keep your information for at least the duration of the customer relationship. After the end of the customer relationship, the retention period depends on the information and its purpose. We consider the shelf life to be 2 years as the main guideline.

We strive to keep the personal information we hold accurate and up-to-date by deleting unnecessary information and updating outdated information.

As a customer of your rights

You have the right to inspect the data concerning you, the right to request the correction of incorrect or incomplete data and the deletion of data that is unnecessary or out of date for the purpose of the processing in the register.

You also have the right to prohibit the use of your information for direct marketing, market research and opinion polls, either by contacting the registrar or by removing yourself from the mailing list using the link provided.

You have the right to be notified of a security breach in your personal information

We have an obligation to personally report a personal data breach to those data subjects whose data are affected by the breach. The right takes effect if the violation is likely to pose a high risk to the rights and freedoms of the individual, for example in the form of identity theft, payment fraud or other criminal activity.

Who can you contact?

Please send inquiries and requests regarding the processing of personal data primarily to our e-mail address:


Use of cookies:

The information to be stored is stored in the form of a cookie or similar file. This will allow us to better serve you. Cookies are small text files that are transferred from a website to your hard drive or browser, which in turn can store a cookie on your hard drive.

According to the Electronic Communications Data Protection Act, the storage of cookies or other information describing the use of the service on the user's terminal is permitted to the service provider if the user has given his consent and the service provider provides the user with comprehensible and comprehensive information on the purpose of storage or use.

Runtime Oy may use cookies to identify returning visitors and find out the order in which the pages are used. The information collected by cookies is combined and compiled anonymously.

Cookies tell us about the time and duration of your visit to the website, as well as which website you visited and from which website you came to our website. They will also tell you your ISP. The data allows us to measure website traffic and customize the site to your liking. The goal is to make using the site faster and more useful. Because the information tells you how and when to use our site, we can continually improve the site. Cookies are only used to view the information on your hard drive that the website has stored. We do not use cookies to collect personal information, such as names or email addresses.

We use both session-specific and persistent cookies. Session-specific cookies only exist during a session, ie one transaction, and are automatically deleted when the browser is closed. Persistent cookies exist for a specified period of time and will remain on your computer even after the session ends, unless you delete them before then.

Cookies do not harm your device or your files. You can control the use of cookies, for example, in browser management functions. For more information about cookies, see the privacy or help documentation for each browser.

The use of cookies may change due to the continuous development of online technology. We use the following list to provide information about our uses of cookies:

Google and Facebook

We use Google and Facebook remarketing cookies. They allow us to display targeted banner ads to website visitors as they browse other sites or use other applications. Remarketing cookies allow us to manage our settings so that our visitors are not shown too many ads.


We have embedded YouTube videos on certain pages of our website. YouTube (owned by Google) sets certain cookies when a visitor clicks the YouTube button on the video player.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). In order for Google Analytics to analyze the use of the website, it places cookies (text files) on your computer. The information added to the cookie (such as your IP address) is transmitted to Google and stored on Google’s servers in the United States when you use the Website. The information is used by Google to evaluate your use of the website, compile usage reports for website owners and provide other services related to website activity and internet usage.

Google may also disclose the information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

Google will not associate a user's IP address with any other data. The use of cookies may be blocked in your browser settings, but in this case the functionality of the website may be defective. By using this website, you consent to the processing of personal data by Google in the manner and for the purposes set out above.

Chat services

The CHAT services on the websites collect the visitor's IP address information and use cookies to provide the service. The data storage and data flows of the CHAT service must be described in the description.

Registry description in accordance with section 10 of the Personal Data Act (523/99)

1. The controller

Runtime Oy
Person in charge: Henri Turunen (

2. Registry matters

We aim to respond to questions and feedback regarding the registry within two business days.

3. The name of the registry

Runtime Oy's customer and marketing register.

4. Purpose of the processing of personal data

The purpose of the processing is to manage the customer relationship, implement the rights and obligations of the customer and Runtime Oy and process personal data in accordance with the Personal Data Act for purposes related to online services, research, direct Runtime Oy's advertising and / or marketing based on Runtime Oy's media to the party.

5. Information content of the register

The register may contain information on customers according to the following grouping:

  • Name
  • Email address
  • Mobile phone number
  • Address

6. Regular sources of information in the register

The register is compiled from Runtime Oy's customer information system. The information is maintained using publicly available Internet sources (eg the company's own website) as well as other public sources. The register also contains information provided by the customer.

7. Regular disclosures

The Registrar will not disclose the Customers' personal data to third parties, except as required by the actions of the Finnish authorities.

8. Data Retention and Deletion

We will keep your information for at least the duration of the customer relationship. After the end of the customer relationship, the retention period depends on the information and its purpose. We consider the shelf life to be 2 years as the main guideline. The data will only be stored in the EU / EEA. The data may be deleted at the Customer's request or due to termination of the customer relationship.

9. Registry Security Principles

Personal information will be kept confidential. Runtime Oy's information network, database and hardware on which the registry is located are protected by a firewall, database encryption and other necessary technical measures.


Your right to access information

Under the right under the Privacy Regulation, you have the right to receive a copy of your personal information. There is no set format for submitting a request. If necessary, we may ask you for more information so that we can verify your identity.

If you apply for a right electronically, we will provide the information in a commonly used electronic format. In principle, the execution of the requests is free of charge, but we may, under certain conditions, charge you the administrative costs of carrying out the requested action or refuse to carry out the requested action. In the Privacy Policy, the time limit for responding to your request is one month. If necessary, the time limit may be extended by a maximum of two months, taking into account the complexity and number of requests.

Your right to have the information corrected and to be forgotten

The Privacy Policy guarantees you, with certain exceptions, the right to have your information rectified and the right to have your information deleted, the so-called right to be forgotten. You also have the right to withdraw your consent on which the processing is based. In that case, you can request that our information about you be removed from our systems. If there is no other legal basis for processing personal data, we will delete the data.

Your right to transfer data from one system to another

According to the regulation, you have the right to transfer data from one system to another. In practice, you have the right to obtain personal data about you in a commonly used transfer format and to transfer it to another controller. The law requires that processing be based on consent or agreement and that processing be automated.

Your right to object to processing, automatic decision-making and profiling

You have the right, at any time, to object to the processing of personal information about you on the basis of your specific personal situation. You have the right not to be the subject of a decision based solely on automatic processing, such as profiling, which has legal effects on you or which affects you to a similar extent.

You have the right to be notified of a security breach in your personal information

We have an obligation to personally report a personal data breach to those data subjects whose data are affected by the breach. The right shall take effect if the violation is likely to pose a serious risk to the rights and freedoms of the individual, for example in the form of identity theft, payment fraud or other criminal activity.

Prohibition of direct marketing

You have the right to prohibit the disclosure and processing of your information for direct mail, distance selling and other direct marketing by contacting our customer service.

Copyright © Runtime Oy 2020.